Privacy Policy

1. Information We Collect

We collect information you provide directly and information collected automatically:

1.1 Information you provide

• Account registration — name, email address, and profile picture (when you register via Google Sign-In).
• Orders & checkout — shipping address, phone number, and payment information.
• Communications — any messages or enquiries you send us.
• Trade-in requests — device model, condition, and contact details.

1.2 Information collected automatically

• Log data — IP address, browser type, pages visited, time and date of visits.
• Cookies & similar technologies — session cookies to keep you signed in, preference cookies, and analytics cookies.
• Device information — device type, operating system, and browser version.

1.3 Information from Google Sign-In

When you choose to sign in with Google we receive your Google account's name, email address, and profile picture. We do not access your Gmail inbox, Google Drive, contacts, calendar, or any other Google service data. The scopes we request are limited to basic profile information required to create and manage your account.

2. How We Use Your Information

• To create and manage your account on the Service.
• To process orders, payments, and arrange delivery.
• To send order confirmations, shipping updates, and customer-support replies.
• To personalise your experience (e.g., remembering your cart and preferences).
• To improve our website, products, and services through analytics.
• To comply with legal obligations and prevent fraud or misuse.
• To send promotional communications — only with your explicit consent, and you may opt out at any time.

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) or similar legislation applies, we process your personal data on the following bases:

• Contract — processing necessary to fulfil your order or provide the Service.
• Legitimate interests — analytics, fraud prevention, and service improvement, where these do not override your rights.
• Consent — marketing emails; you may withdraw consent at any time.
• Legal obligation — where we must comply with applicable law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share it only in the following limited circumstances:

• Service providers — payment processors, delivery companies, cloud hosting, and analytics providers who act as data processors under our instruction.
• Legal requirements — where disclosure is required by law, court order, or government authority.
• Business transfers — if AppleGuyMw is acquired or merges with another entity, your data may be transferred as part of that transaction.
• With your consent — in any other case, only with your explicit permission.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. Order records are kept for seven (7) years for tax and accounting purposes. You may request deletion of your account at any time (see Section 7). We will honour deletion requests within 30 days, except where retention is required by law.

6. Cookies

We use the following categories of cookies:

• Essential cookies — required for the site to function (session management, cart, authentication).
• Preference cookies — remember settings such as your preferred currency or language.
• Analytics cookies — help us understand how visitors interact with the site (e.g., page views, traffic sources). These are anonymised where possible.

You can control or delete cookies via your browser settings. Disabling essential cookies will affect your ability to sign in and use the Service.

7. Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — request that inaccurate or incomplete data be corrected.
• Erasure — request deletion of your personal data (“right to be forgotten”).
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent — for any processing based on consent, at any time.

To exercise any of these rights, contact us at info@appleguy.mw. We will respond within 30 days.

8. Security

We implement industry-standard security measures — including HTTPS encryption, access controls, and regular security reviews — to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Service may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page and, where the changes are significant, notify you by email or a prominent notice on the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out: